We guarantee your satisfaction. All products come with the manufacturers guarantee.
If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question less any restocking fees. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer.
You may cancel your order by giving us notice of cancellation within 7 days of the date of delivery. Such notice may be given by mailing, faxing or emailing to the number or address set out on the order confirmation. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
On cancellation, you must return the goods to us (or any other address we inform you of) at your cost unless the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, in which case we will meet the cost of return but ask that you allow us to nominate the carrier.
(Although both we and our manufacturers always use as large as possible high resolution pictures to give you the best resemblance with the natural products; screen resolutions - like print and paper quality - can show differences between the real product and the picture. Wood You Like Ltd prefers you visit our showroom where we can show you most of the designs and colour in 'real life' and can therefore not be held responsible when the ordered product seemingly differs in colour with the pictures shown on any of our web pages).
A restocking fee of 30% of the purchase price will be charged on all goods returned to us, which prove to be non-defective.
