The goods will be delivered in accordance with your order. A valid signature will be required on delivery. Immediately prior to despatch of the goods to you, title in the goods will pass to you.
We deliver your order right after your payment is cleared.
We will notify you be email or telephone to inform you of the estimated delivery day. Although we always try to deliver within 3 - 5 working days, some products might take longer.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
PLEASE NOTE, that if you require any special instructions advising the carrier to be able to make a satisfactory single delivery, without the need for returning the goods to the yard, because you may be out, or at work, please make these arrangements with us at the time of ordering. To help in this matter, the delivery can be scheduled for an AM. or PM. delivery, or on a next day or a specific working day, however, these scheduled times will add a further £35 per consignment onto your total carriage charge. If the goods have to be returned back to you from the delivery yard, i.e. making a second delivery albeit the consignment had been delivered as arranged, an extra charge may be made for this double handling. It will also be assumed, that unless advised accordingly, the delivery address is fully accessible by lorry, if not, please inform us of the problem at the time of ordering. Deliveries into London and major cities can be restrictive for making deliveries, and any information concerning the possible difficulties of delivery should be noted with us, for the carrier to make other arrangements to complete your satisfactory consignment.
The more handling of the product can cause possible damage to your goods.
PLEASE NOTE: Deliveries are to the kerbside only. It is the customer's responsibility to take the goods into their premises. Some items can be heavy so please ensure that you have adequate assistance.
In the unlikely event that you have not received all the goods within 21days of the date of delivery (or where you have requested a delayed despatch within 21 days of the requested despatch date), you must notify us immediately.
AVAILABILITY
If the product ordered has been discontinued or out of stock availability to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or in the case of an account customer, we may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to you.
