When you purchase Mamut, there are two types of support you will need:
- How Mamut Works
- How to get the best out of Mamut for your particular business
Support on "How Mamut Works"
When you purchase Mamut software, you will have a Service Agreement with Mamut which entitles you to email and telephone support. This is the best way of getting quick answers - for example: when you need help or are stuck on a particular screen and don't know what to do.
Support on "Getting the best out of Mamut for your particular business"
Mamut is designed for a wide variety of businesses. You may be starting a new business for the first time.
As your Mamut Reseller, OX SYSTEMS offers a training and business design service to help you learn Mamut and organise you paperwork and and the way you do things.
Help is available to ensure you know how to organise your customer contacts: emails, letters, phone calls etc.
Full accounting training is available to ensure that you or your accounting staff are fully trained in the accounting and finance aspects of Mamut.
We will also help you change from your old system if this is necessary.
