Customer Comments

Thank you to all of our customers for your feedback. Here are a few examples of some of the comments we most enjoyed.

Dear Sir/Madam,                                                                                                                                                                                    Many thanks for the replacement brake pipes and their very prompt delivery. You provide an excellent customer service and I'll be passing this on to my fellow TR Club members. If only other companies could match your service!                                                                                  Regards, KW, Bury St Edmunds

Dear Mr. Smith                                                                                                                                                                                  The pipe set received today for the DB2 will fit perfectly. Thankyou for the speed, efficiency and courtesy of your service.                                Yours sincerely, PL, Milton Keynes

Dear Sirs,                                                                                                                                                                                             Thank you for the replacement Land Rover brake pipe. The pipe reached us within 18 hours of my telephone call.                                   Yours faithfully, SN, Buckfast

Dear John,                                                                                                                                                                                          Thanks very much for the pipes and the three way. I'm really impressed with the service I have had from you. I will not hesitate to recommend Automec when the opportunity comes along.                                                                                                                                    Yours sincerely, FS, Southport

Dear Sir/Madam                                                                                                                                                                                Following my query earlier this week regarding an incorrect length of brake pipe included in a replacement kit for an XK 140 that I am restoring, I would like to compliment you on your amazing customer service.  It must be some form of record for a company to replace a part, free of charge, that was originally supplied over twenty five years previously. I must admit, I had expected to pay for the replacement parts.  Many thanks for your unbelievable approach to customer relations.                                                                                                     Yours Faithfully, DW, Surrey

 

And some comments from further afield...

Dear Automec,                                                                                                                                                                                    Please find enclosed the £5 owing for the clutch pipe which you sent with my brake pipe kit. Many thanks for your prompt, thoughtful (saving me £12) and trusting service.                                                                                                                                                            Cheers, WO, Queensland Australia 

Gentlemen,                                                                                                                                                                                       Enclosed is a check for parts you recently forwarded for my Austin Princess. I wish to thank you for your prompt, efficient service. I've been trying in vain for three years to obtain these parts.                                                                                                                                Sincerely, RF, Woodacre Canada

Thanks for your help! The brake and fuel line set is fantastic.                                                                                                                  UP, Cologne Germany

Dear Mr. Smith,                                                                                                                                                                                      I enclose a cheque for parts for my Volvo. May I congratulate you on your excellent service.                                                                         Yours sincerely, SB, Jeddah Saudi-Arabia

Dear Mr. Smith,                                                                                                                                                                                      A Happy New Year to you.  I can't tell you how happy I am with the blindingly quick service we got. The price also was just fantastic.         Sincerely, BW, El Paso Texas

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